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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
#12 WoodZip SCAMP 304 Stainless Steel Cap Head. Stainless cap head fastener for original installation of 5V Crimp and other metal roofing panels to wood, and replacement of worn #9/#10 metal-to-wood roofing fasteners; also tested for masonry. Size: #12 x 3/4" to #12 x 4"; also #17 x 1"-1-1/2" and 5/16" x 1"-2". Material: 304 Stainless Steel cap head over galvanized/DMG85 coated carbon steel shank. Coating/Finish: Galvanized + DMG85 shank coating; optional powder-coat paint (~37 standard colors). Head: 5/16" cap head (CHWH). Drive: 5/16" hex. Point: TP-17 Hi-Lo. Dimensions: Outside .221"; Inside shank .158". Mechanical: Double shear 4,622 lbs avg. Pull-out: 3/4" CDX Ply 630/727 lbs (avg/ult); 15/32" CDX Ply 397/425; 7/16" OSB 261/352; 2x4 SYP 471/473; 4000psi concrete 794/971; CMU block 722/841. Application: Metal panel to wood; metal to concrete (predrill required). Approvals: Miami-Dade County Product Listing #L21-0311.02 (renewed L24-0311.02); TAS114 App E / ASTM G85 Annex A5 1000hr; FBC 2017 R904.5.2. Packaging: Qty/box 2,500 (3/4") down to 750 (4"). Country of Origin: Taiwan.
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