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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Light Transmitting Panel Fasteners (Polycarbonate / Fiberglass). Family of fasteners for translucent/light transmitting panels: 304 SS panel-to-wood screw with 3/4" cupped washer (SSA); LD carbon steel zytec-coated winged fastener for thermal poly predrill on 0.8/1.0mm sheets, wood substrate; 304 SS panel-to-steel screw (SSB); oversized #14 FBC fastener w/ 1.125" EPDM washer for panel-to-light/medium gauge steel up to 8 ga (DMIPOSD14150W114); SS panel overlap fastener w/ EPDM grommet for panel overlaps of polycarbonate/fiberglass panels (DMI410F100NWESN). Size: #9 x 1-3/16" to 1/4-14 x 1-1/2". Material: 304 Stainless Steel (SSA/SSB/overlap); Carbon Steel zytec-coated (LD). Coating/Finish: DMG85 (SS variants); Zytec (LD). Drive: 3/8" or 5/16" drive head with sealing washer. Application: Polycarbonate/fiberglass translucent panels to wood or steel. Approvals: Florida Building Code (DMIPOSD14150W114). Packaging: 250 pieces/bag; 95pcs/jar (LD); by the case or piece.
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